Workplace conflict can appear in many forms, from personality conflicts between employees to an employee and supervisor issues. Successfully managing conflict is one of the most important skills that you can learn and develop. Some people seem to have an inherent understanding of what causes conflicts and how to resolve them quickly. For others, however, it’s much harder and they need to learn the skills of conflict management.
Anyone who experiences or has experienced workplace conflict between another colleague or colleagues that they manage. People who want standard mechanisms for dealing with conflict in a timely manner, so that they can minimize the effects within the organization.
Once you complete the course and assessment, certificate will be sent to your registered email id.