Terms and Conditions of Use

Updated: September 2024

  1. Acceptance

    Access to and use of this website (the “Site”) is subject to the following Terms and Conditions and all applicable legal regulations. By accessing and browsing this Site you accept, without limitation or qualification, these Terms and Conditions and acknowledge that these Terms and Conditions supersede and supersede any other existing agreement between you and Novartis Pharma (Logistics), Inc., (“Novartis”) regarding the use of this Site.

  2. Privacy Policy

    Novartis or any of its affiliates do not store personal data through the Site or its features. It only stores and processes statistical information. When you access the Site, we may have access to your geolocation through tracking means, such as cookies and IP address, to obtain statistical data that allow us to improve the operation and your browsing experience, as well as work on solutions that respond to the needs of visitors according to their location.

    No cookie on this Site allows the user’s phone number, email address or any other means of contact to be contacted, nor does it allow information to be extracted from the user’s hard drive or personal information to be stolen. The only way, on this Site, for a user’s private information to be part of the cookie file is for the user to personally provide that information to the server. If you do not wish to receive cookies or want to be informed of their placement, you can configure your browser to do so.

    To see our full Novartis Privacy Policy, as well as to learn about the means to exercise your rights, we invite you to consult: https://www.novartis.com/acc-es/politica-de-privacidad-acc.

  3. Medical Information / Conditions

    The information on therapeutic options on this Site is intended for educational purposes. Some pharmaceutical therapeutic options and medical devices mentioned on this Site may be available only under prescription from a physician or qualified healthcare professional and may be available only in certain countries.

    Novartis does not provide patient-specific medical diagnosis or treatment recommendations on this Site. It is the sole responsibility of physicians to obtain complete medical information for the appropriate use of medicines or medical devices. Healthcare Professionals may obtain complete medical information from pharmaceutical product information leaflets, which may vary by country. In addition, regulations in many countries limit (or even prohibit in some cases) Novartis’ ability to provide information and/or directly respond to patients’ questions regarding its prescription products. Nonetheless, Novartis will respond to questions and provide information to your qualified healthcare professional, in accordance with local regulations. Patients, physicians and other healthcare professionals should verify the appropriate information for their country with local medical resources and appropriate regulatory authorities.

  4. Use of Information

    You may freely browse the Site, including accessing, downloading or using the information solely for your own educational purposes and for sharing in your medical visits with healthcare professionals, including text, images, audio and video (the “Information”). You may not distribute, modify, transmit, reuse, repost or use the Information for any other purpose without the prior written permission of Novartis. You must always retain and reproduce any copyright or other proprietary notices contained in the Information you download. You should assume that everything you see or read on this Site is copyrighted unless otherwise indicated in these Terms and Conditions or in the text on the Site. Except with prior written permission of Novartis, no license or right in the Information or any copyright of Novartis or any other party is granted or conferred to you.

  5. Trademarks / Proprietary Rights

    You acknowledge that all product names appearing on this Site are trademarks of Novartis. This Site may also contain reference patents, proprietary Information, technologies, products, processes or other proprietary rights of Novartis and/or its subsidiaries and affiliates, and/or third parties who have licensed their use to Novartis.

    No license or right in or to such trademarks, patents, trade secrets, technologies, products, processes and other proprietary rights of Novartis and/or its subsidiaries and affiliates, and/or third parties who have licensed their use to Novartis is granted or conferred upon you. All product names appearing in italics on this Site are trademarks owned by or licensed to the Novartis Group.

  6. Disclaimer of Warranties

    While Novartis uses reasonable efforts to ensure that the Information is accurate and up to date, the Information may contain inaccuracies or typographical errors. Novartis reserves the right to make changes, corrections and/or improvements to the Information, and to the products and programs described therein, at any time and without prior notice.

    You agree that the Site and the Information are provided “as is” without any warranty, express or implied, as to the accuracy of the Information or its possible uses. Novartis assumes no responsibility for any errors or omissions in the content of the Site. Therefore, the information should be carefully evaluated by visitors to the Site.

    Novartis and/or its subsidiaries and affiliates, and/or any third parties involved in creating, producing or delivering this Site, are not liable for any direct, incidental, indirect or punitive damages arising out of access to, use of or inability to use this Site, or any errors or omissions in the content thereof. Novartis shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to the Site or use of the Information.

    Some jurisdictions do not allow the exclusion of implied warranties, so the exclusion of warranties may not apply to you.

    Novartis reserves the right to discontinue this Site at any time without notice and without liability.

  7. Information You Provide to Us

    Except for information protected by our Privacy Policy, any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions or the like is, and will be treated as, non-confidential and non-proprietary.

    Any communication or material you transmit or post to the Site becomes the property of Novartis or its affiliates and may be used for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, Novartis is free to use, without compensation, any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products using such information.

  8. Products Worldwide

    While the Site may contain information on products and services worldwide, their availability is not guaranteed. A reference to a product or service on this Site, in relation to a particular location, does not imply that such product or service is or will be available in that location.

    Products mentioned on this Site may be subject to different regulatory requirements depending on the country of use. Accordingly, visitors may be notified that certain sections of this Site are intended only for certain groups of expert users or only for audiences in certain countries.

  9. Links to this Site

    Novartis has not reviewed any of the third-party websites that contain links to this Site and is not responsible for the content of such pages or other pages linked to the Site. You may not link to other pages within this Site without the prior written consent of Novartis. Quoting or using one or more parts of this Site on third party websites is prohibited without the prior written consent of Novartis.

  10. Links to Other Sites

    Some links on the Site will allow you to connect to third party sites, which are provided for the interest or convenience of visitors to this Site. We will make every effort to inform you when you are leaving this Site and that the terms of use and privacy policy of third-party sites may be different. However, Novartis is not responsible, in any respect, for the links provided or for the accuracy or legality of the content of such third-party sites. Novartis is not responsible for any failure or omission in the privacy policies of third parties.

  11. Materials Posted to this Site

    You are prohibited from posting or transmitting any unlawful, promotional, threatening, defamatory, obscene, scandalous, pornographic or profane material, or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability or otherwise violate any law. Novartis will fully cooperate with any law enforcement authorities or Court order requesting Novartis to disclose the identity of anyone posting any such information or materials on the Site. Novartis assumes no liability arising from the foregoing.

  12. Consequences

    A violation of the Terms and Conditions entitles Novartis to take corrective action, including preventing the user from using the services offered by Novartis and removing any information, data and content posted on the Site, at any time and without notice. In this case, Novartis reserves the right to exercise the legal actions provided by the legal system.

  13. Revisions

    Novartis may update, modify or discontinue any or all the features and content of the Site and make changes, corrections and/or improvements to the Site at any time without notice. Novartis is not responsible for any costs, losses or damages you incur as result of any modification or discontinuance of any or all the features of the Site.

    It is your sole responsibility to periodically visit the Site to review the current Terms and Conditions to which you are bound.